RFC Auction Systems
RFC Auction Systems can be deployed in either a Standard or
Enterprise configuration. Standard systems are packaged to include all
of the features needed to run your auction business at a very
competitive price. Enterprise systems are custom tailored for each
auction house by selecting from a large number of options geared toward
larger houses with many employees and multiple operational groups within
the business. Enterprise systems can be upgraded at any stage after the
initial installation. Standard systems must first be upgraded to
Enterprise before additional features can be added.
Based on a presale consultation, RFC will select a system package to
suit your auction house’s specific requirements drawn from the list of
features listed below. Please ask about any features that do not appear
and chances are we will have a solution for you. If not, we will
undertake development of new features as needed.
Here is a list of the primary features of RFC Auction Systems.
Standard Auction Management System
- Multi-user unlimited per-site license
- Multi-level access log-on security
- One, unified customer database for sellers, buyers, mailing list
- User friendly Windows interface runs on Windows, Apple (emulation) or terminal services
- Integration with popular office, desktop publishing, and email applications
- Bar coding and magnetic-stripe client-card support
- Receipting, managing, and cataloguing of inventory for auction
- Import/export utilities for MS Word/Excel
- Move/copy inventory functions between receipts and seller accounts
- Set seller terms by customer and/or receipt level
- Inventory categorization by department
- Filter Inventory by receipt, seller, sale, category, keywords, and unsold status
- Standard catalogue style templates with condition reports, footnotes
- Spell check with custom dictionary
- Multiple images per lot and image management, with “drag and drop” entry
- Automatic lotting by department, title, value, owner, or custom sort
- Re-lotting and moving sections of sales
- Catalogue heading and reading material text processing
- Photo charge organizer
- Auction sale registration system
- Absentee/Telephone/Internet bid processing
- Automatic telephone bid organizer with reports for each clerk
- Auctioneer and absentee bid clerking consoles
- Auction sale price and bidder recording, split and gather lots, support for un-lotted sales
- Auction sale slide show with auto-preview mode and optional currency conversion board
- Fast, point-of-sale buyer invoicing and payment processing
- Balance sale function ensures sale is balanced and finalized
- Seller post-sale billing system with expense recoveries
- Return unsold lots with billing of charges
- Seller checks with, split payments, alternate payees, batch printing and manual checks
- Identify sellers who have buyer balances outstanding for offsetting
- Account adjustments including buyer/seller offsets, seller roll forward of charges from previous sales
- Automatic holding of seller checks pending payment by buyer
- Standard buyer and seller accounts management (allows deletes)
Enterprise Accounts Management
- Comprehensive buyer and seller accounts management (forces adjustments)
- Batch process account statements and dunning letters
- Bank deposit processing and reconciliation
- Management reporting and forecasting by specialist department
- Full account distribution journaling and reporting
- Optional custom third party financial system integration (additional cost)
- Multi-currency features
Enterprise Inventory Management
- Comprehensive inventory database query and management capabilities
- Enhanced owned-inventory sales and control
- Lot and sale level consignment terms
- Inventory change auditing and history tracking - keep track of sales, re-offers, changes
- Enhanced (customized) catalogue style templates with condition reports, footnotes
- Customized catalogue output to desktop and professional publishing systems
- Introductory commission (finder fees) management with report and check printing
- Pre-sale checklist system for managing multiple receipts/terms per client, assigning receipts to account execs.
- Sales Representative commission management and reporting
- Sale catalogue index builder
- Convert invoices to consignment receipts
- Private sale invoicing directly from inventory
- Support for multi-currency estimates and reserves, auctions in alternate currencies
- 2D Bar Coding Support
Inventory Control (with Enterprise Inventory Management)
- Provides control over inventory movement on and off premises and between sites
- Shipping and consignment processing and forms, trucking checklists - select inventory by any criteria and place on a consignment form for transport or other processing
- Print Inventory Release forms for Buyers and Sellers, records inventory off premises
Customer Relations Management and Catalogue Subscriptions
- Comprehensive client database query and management capabilities including buyer and seller sales profiling and demographics
- Comprehensive Client Relationship Management (“CRM”) system
- Client interest and type categorization, assign company representatives, cross reference relationships.
- Client sales, registration, and bidding history can be viewed and joined in queries
- Create mailing campaign tracking lists to cross reference with sales history
- Multiple catalogue subscription and payment processing system, including regional pricing
- Print batch subscription renewal letters, complimentary subscription reports
- Output mailing labels, shipping labels and forms, email shots, export for bulk printing
- 2D Bar Coding Support
Contact Manager
- Track and schedule phone calls and other client contact events
- Record travel and entertainment expenses related to meetings
- Join contact event history into CRM queries
Integrated Appraisals & Scheduling
- Prepare formatted Appraisals (Valuations) with images that can be selectively converted to consignment inventory
- Sort by Location, Room, and Category
- Schedule appraisal visits for multiple representatives, with Microsoft Outlook calendar integration
- Search appraisals by keyword to locate specific inventory
RFC Plug-In Website System
- Dynamic online catalogues fully integrated and synchronized with your back office system
- Auction schedule updates your site automatically when you add new auctions
- Publish online catalogues and lot previews from your desktop at the push of a button
- Changes to catalogues automatically pushed to your web site
- Multiple images per lot, automatically resized and transferred to your web site
- On-line user registration with optional category and mailing list opt-in/out
- Absentee bidding with online confirmation and tracking synchronized to your auction book
- Search upcoming and archived catalogues by keyword and category
- Real-time prices realized with “See what I’ve bought” and “See what I’ve sold” feature
- Fully integrated with Invaluable’s network of online marketing platforms
Invaluable Powered "Infinite BiddingTM" Live Online Bidding System
- Your own branded live and absentee online bidding system, powered by Invaluable, for your own customers. (Invaluable’s standard online buyer transaction fees apply.)
- Audio/Video Broadcast live from your saleroom
- Comprehensive online bidder approval system, with optional bid limits and reviews by Invaluable network houses, including other houses using Infinite Bidding.
- My Auctions – your users can review auctions they have registered for in the past and future
- My Bids/Bid History – Users can track and manage future bids and past results
- My Watched Lots – Users can track lots without bidding
- My Messages – Communicate directly with your users.
Additional RFC Services
- Custom reports and functionality programming available at hourly rates
- Custom web page design and extended web site features available
RFC Standard Reports
- Inventory listing reports
- Lotting slips
- Consignment receipt
- Pre-sale notification
- In-House print catalogue formats
- Catalogue export
- Amended lots (Saleroom notices)
- Missing lots and pictures report
- Absentee bid listings
- Auctioneer’s book
- Consignor’s results of sale
- Prices realized
- Auction summary report
- Buyers sale journal
- Consignors sale journal
- Miscellaneous charges report
- Held Lots Listing
- Sale profile statistics
- Post sale summaries
- Sold lots report
- Unsold lots report
- Returned merchandise report
- Saleroom labels
- Auction Sale Listing
- Top Lots & Customers
- Sale registration report
- Sale consignor listings and labels
- Customer sale history
- Buyer chase up report
- Customer lists
- Mailing labels
- More…
RFC Accounts Reports
- Buyer transactions report/export
- Consignor transactions report/export
- Buyers aging report
- Consignors aging report
- Check register
- Buyer payments report
- Consignor adjustments report
- Buyer account statements
- Consignor account statements
- More…
Enterprise Accounts Reports
- Dunning letters
- Sale statistics and income by period
- Deposit and banking report
- Credit terms listing
- Photo charges report
- Journal control reports
- Tax reports
- More…
Catalogue Subscriptions and Customer Relations Reports
- Catalogue renewal letters
- Paid and complimentary subscription lists
- Subscription sales report
- Subscription payment journal
- Outside mailer export formats
- Shipping label formats
- Customer profile and demographics
- Customer sales levels
- Customer type and interest lists
- Customer geographic reports
- Email shots
- Form letters
- Single catalogue request list
- More…
Enterprise Inventory Reports
- Commission statistics
- Representative reports
- Consignor sale history statements
- Sale reserve and estimate statistics
- Advanced catalogue output formats
- Introductory commission statements and reports
- Inventory location list
- Inventory consignment list
- Inventory receiving check list
- Internet bidder reports
- Online sale reports
- Auction schedule report
- In-house catalogue formats
- Catalogue Index
- More…
RFC Auction System Screen Samples
Inventory Database
